Thank you for shopping with N J Jewels. To ensure a smooth and secure shopping experience, please read our Payment Policy carefully.
1. Accepted Payment Methods
We offer multiple secure payment options:
- UPI (Google Pay, PhonePe, Paytm, etc.)
- Debit/Credit Cards (Visa, Mastercard, RuPay)
- Net Banking
- Wallet Payments
- Cash on Delivery (COD) – Available for selected pin codes
All online payments are processed securely through trusted payment gateways.
2. Cash on Delivery (COD)
- COD may include additional charges
- COD availability depends on your delivery pin code
- Please ensure someone is available to receive and pay the amount at delivery
3. Payment Security
- All transactions are encrypted and processed through secure, PCI-DSS compliant payment gateways
- We do not store your card or banking details on our servers
Your financial information is 100% safe with us.
4. Payment Confirmation
Once your payment is successful:
- You will receive an order confirmation email/SMS
- The order will be processed within 1–2 business days
If payment fails, the order will not be processed.
5. Failed or Pending Payments
If your payment shows failed or deducted but order not confirmed:
- Amount will be auto-refunded by your bank within 3–7 working days
- You may contact your bank for faster resolution
6. Refunds for Online Payments
In case of return or cancellation:
- Refunds are credited to the original payment method
- It may take 5–7 working days to reflect in your account
7. Fraud Prevention
N J Jewels reserves the right to:
- Cancel any suspicious or high-risk orders
- Request identity verification if needed
This is to protect our customers from fraudulent activity.
8. Contact Us
For payment-related queries, please contact:
N J Jewels
Email: jyotipatil30752@gmail.com
Phone: +91-9313139135
Address: [Gujarat]
Thank you for choosing N J Jewels. Your trust and safety are our priority.