Thank you for choosing N J Jewels. We aim to deliver your jewellery safely, quickly, and efficiently. Please read our Shipping Policy to understand how we process and deliver your orders.
1. Order Processing Time
- All orders are processed within 1–2 business days.
- Orders placed on weekends or holidays will be processed on the next working day.
2. Shipping Timeframe
Estimated delivery time:
- Standard Delivery: 4–7 business days
- Express Delivery (if available): 2–4 business days
Delivery time may vary depending on your pin code, courier partner, or seasonal delays.
3. Shipping Charges
- Standard Shipping: Free on prepaid orders (if applicable)
- Cash on Delivery (COD): Additional charges may apply
- Express Shipping: Charges depend on location
Shipping charges will be shown at checkout before payment.
4. Order Tracking
Once your order is shipped, you will receive:
- A tracking link via SMS or email
- Details of the courier partner and expected delivery date
You can track your order anytime using the provided link.
5. Cash on Delivery (COD)
- COD availability depends on your pin code
- Please ensure someone is available to receive and pay at delivery
6. Incorrect Address or Delivery Issues
If the provided address is incomplete or incorrect:
- Delivery may be delayed
- Order may be returned to us by the courier
- Re-shipping charges may apply
Please double-check your address before confirming your order.
7. Damaged or Missing Items
If your package arrives damaged:
- Share an unboxing video (mandatory)
- Contact us within 24 hours of delivery
We will take immediate action to resolve the issue.
8. International Shipping
(Currently optional — update if needed)
- At present, we ship only within India.
- International shipping will be launched soon.
9. Contact Us
For any shipping-related inquiries, reach out to:
N J Jewels
Email: jyotipatil30752@gmali.com
Phone: +91-9313139135
Address: [Gujarat]
We appreciate your trust in N J Jewels and are committed to delivering your products safely and on time.